Warranty Repairs & Returns
Returnes
All packing, shipping and insurance costs for replacement or returning merchandise, sent by Itzuviem, will be paid for by the costumers.
Only merchandise purchased directly from Itzuviem will be exchanged.
You may return the item(s) within 14 days of receiving the order for a full refund of the merchandise cost.
Shulamit Kanter ITZUVIEM, עיצובים שולמית קנטר, will offer full refunds for costumers that have changed their minds after completing an internet purchase.
We will replace or refund your purchase against manufacturer's defects only.
Merchandise must be in its original condition.
Merchandise must be in its original packaging.
Please include the following in the return package: a) original/copy of invoice or exchange slip, b) merchandise.
Please pack return item(s) durably, as Itzuviems products are fragile. We strongly advise you to insure the return package for damage and for lost parcels. Itzuviem is not responsible for any package that gets lost or damaged on the way back to us.
All duties and taxes, packing, shipping and insurance costs for returned/exchanged merchandise must be paid for by the customer at dispatch point and are non-refundable. Collect charges for shipping will not be paid for by Itzuviem.